NOTE: The AI Chatbot is currently in Beta. Our customer service team is tiny. About one and a half people! We unfortunately do not have the resources to make Live Chat available, especially 24/7. Thus, we've decided to utilize AI to try to steer our customers and potential customers in the … [Read more...] about About Our New AI Chatbot
Website Functionality
Now Offering Subscriptions on Select Products
Are you tired of having to put in the same order every month? Well, we are tired of processing the same ones, too! Kidding aside, now you have an option to order one or more products on recurring basis and even mix them with regular, one-time purchases. Advantages of subscribing We have enabled … [Read more...] about Now Offering Subscriptions on Select Products
How to Get a Military & First Responder Discount (15% Off)
Are you a veteran, first responder or currently serving in the U.S. armed forces? Now you get 15% discount on every order from Lost Empire Herbs. The discount works as a coupon code and thus cannot be combined with other coupon codes, and cannot be applied to VIP items or Gear. Below you'll … [Read more...] about How to Get a Military & First Responder Discount (15% Off)
Top 12 Best Selling Herbs
This article is meant to give you an overview of some of our most popular herbs and what they can do for you. If you head to the Lost Empire home page you’ll see the current Top 12 list of Best Sellers at any time. This is updated based on sales numbers, so depending on when you see it, it could … [Read more...] about Top 12 Best Selling Herbs
Cart and Checkout
One of the best features of the new website is a new shopping cart. In fact, we moved to another shopping cart platform that's faster, easier to use and more convenient than the old one. Here is a quick guide to walk you through most of the features and options of the new cart. After you added … [Read more...] about Cart and Checkout
Tabbed Sections
Apart from improved shopping experience and new features such as gift certificates and wait lists, we also changed the way our product pages work. Instead of having all the information about a certain product on one page, we split it into different pages accessible by tabs. We are often … [Read more...] about Tabbed Sections
Your Account Dashboard
We're proud to present our new account area, easily accessed via the top bar links where you can register your account or login to an existing one. We strongly recommend creating a new account if you haven't done so yet, as there are multiple benefits to it. Review your previous orders, download … [Read more...] about Your Account Dashboard
How to Use the Waiting List
Even though we do our best to keep everything in stock, unfortunately that is not always possible. Now you're able to join the waiting list for any out of stock products with a click of the button if you're logged in or by entering your email address if you aren't. For instance, our aswhagandha … [Read more...] about How to Use the Waiting List
How to Use Gift Certificates
You asked and we listened! Gift certificates are now available for purchase at any amount. This page covers details on buying and using gift certificates. Step 1 Just head over to the Gift Certificate page and enter the desired amount. If you'd like to buy more than one Gift Certificate, … [Read more...] about How to Use Gift Certificates