FREQUENTLY ASKED QUESTIONS
This page aims to answer all the frequently asked questions. If you have questions that aren’t addressed here feel free to email us at [email protected] or call (831) 454-8947.
Our herbs can be taken in a number of different ways. For the powders, the easiest is to mix them into a glass of water, stirring well. They can also be added to juice and other drinks, including blending them into shakes and smoothies. Some people even just scoop the powders into their mouth then wash them down with water. Each herb or formula page will have details on how to best take them so check there, including videos to walk you through it.
For tinctures, you squirt them into your mouth and hold them under your tongue. More details on how to take tinctures here.
Your first order also comes with the How to Take Herbs ebook, which will provide lots of new ideas as well as recipes.
Herbs can be taken successfully with or without food. If it is important to do so, one way or the other, it will be clearly spelled out on the product page and packaging. If it is not then it works fine either way.
Any time! First thing in the morning is a good time. A second time around noon or evening also works. It depends on how many times in the day you want to take the herbs. If there are specific recommendations this will be addressed on the product page and packaging, like some of the herbs good for sleep should be taken before bed.
It depends on the herb. Most of them are already processed with heat or other means and thus are fine to add to boiling water or cooked meals. In other cases where it is just a powder heat might cause the lose of some nutrition, like in pine pollen and the berry powders.
Yes. For some herbs you may want to take a break from them every once in awhile, which will be indicated on the product pages, but the majority of these are tonic herbs, meaning you can take them every day for the rest of your life and it wouldn’t be a problem. For more about cycling herbs, which herbs you should do that with, and which you don’t have to read this article.
This is individual to the person. There are no additives like caffeine but the energy stimulating of certain herbs like ant, rhodiola, schisandra, shilajit and more could cause some people to stay awake. The best bet is to try taking them at night and see if they keep you awake or not.
Certain herbs would be beneficial to take before a workout like our pre-workout formula. Others may be more beneficial afterward. But the truth is even these are interchangeable. Once again, we recommend you experiment and find what works best for you.
Take a look at Hercules which is our pre-workout formula. Also any of the individual herbs within this formula can work great too. Many of our other formulas and herbs can also be used for these purposes. (We used to have a post-workout and may bring that back in the future too.)
Recommended dosages are included in the descriptions of each herb as well as on the packaging. You are encouraged to modify this amount up or down depending on how much you feel you need to get the results you’re looking for. For more details read this post all about dosing with herbs.
For more details see the how to make herbal tinctures here. Tinctures should only be made out of herbs that are in whole form, like the pollens. Most of what we have available has already been extracted so it would not be optimal to make a tincture out of it. If you want to do that get raw herbs elsewhere.
The best place to store herbs is in miron glass jars. Unless otherwise stated all herbs available here are shelf stable. It is suggested to store them by closing the bags or using other containers, in a cool, dry place. No refrigeration needed. More details on storing herbs found in this post on shelf life.
Most herbs will not counteract in any negative way unless otherwise noted.
Different herbs come from different places. Right now, the majority of our herbs come from China, India and Tibet. A few of them come from the USA, also Malaysia and Peru. If you click the Additional Details tab on any product page you’ll see where it is from.
We do independent testing each and every herb and these tests are posted on the product pages. In addition, we seek out the best quality herbs from reputable companies. Sometimes this involves changing our supplier as needed in order to stay committed to our high standards.
All of our single herbs are just that, 100% herb. A couple of the herbs use non-gmo organic maltodextrin to become that powdered form. Or our tongkat ali capsules have organic rice powder in them for the volume of the capsule. These are clearly spelled out in the product pages. Besides that in a couple cases absolutely, no chemicals, no additives and no excipients.
Side Effects and Problems
Yes. If there are that you shouldn’t we will let you know.
These will be listed on the individual page of each herb.
These will be listed on the individual page of each herb.
It is possible. Again, these details will be listed on the individual product pages. Also please view this in depth article all about herb and drug interactions.
Shipping and Ordering Questions
We accept all major credit cards as well as Paypal. If you’d like to pay by Money Order or check please contact us by email or phone to give you a quote (including any necessary taxes and shipping).
Yes you can, although the fastest and most secured way is online through our store. You can see our number at the bottom of any page.
We are no longer able to ship to Spain, Italy, Germany, Singapore and whole of Africa as a result product loss in transit. Apart from that, we ship all over the world.
We generally use USPS priority mail for shipping. If you’d like something different for whatever reason contact us by email or phone.
Your tracking number is created when we print postage from our shipping center. However, if you check it right away, as it will be emailed to you, it may come up with no information. The reason for this is that it won’t be in the shipping system until we deliver it to the post office and it is scanned in. Be patient and it will come up soon enough.
Please see our Refund policy page for details.
We are currently in the Beta testing stage of developing our subscription order program. We have a limited amount of our products available for monthly recurring purchase. If you do sign up for a subscription purchase you will receive a discount off of the regular site price. Please see the Blog here for instructions on how to get set up for this deal!
When you’re in the shopping cart, below the herbs you’ve selected is a box that says “Coupon code:” Enter the coupon code then click the Apply Coupon” button. The discount should then be reflected in your order total. Please contact our customer service dept BEFORE you order if you have any issues with your coupon code.
No. I’m sorry you can only use one coupon code at a time.
Please signup for our email list which is found in the top right side bar on most pages (including this one). Then an email will automatically be sent to your email inbox. Usually this is instant but sometimes it may take a few minutes. Please check your SPAM folder as well. In that email is a link to a page that will show the coupon code you need to enter.