Shipping

Order Processing:

The processing and packaging of orders in our facility will take 1-3 business days. Our shipping department ships daily (m-f) excluding holidays. This timeline may be delayed during sales and around holidays.

Accommodations:

We will happily take requests from customers who desire a faster processing time. We understand our herbs are used to improve and support optimal health. If you need your herbs or formulas quicker please email us directly (include your order number and shipping address in the email) at [email protected]

Priority Mail Shipping Service:

Processing timelines still apply to Priority Mail shipments.
Priority mail is a quicker shipping service with USPS and we will prioritize this service over others once the order is processed and packaged at our facility.

Shipping Time:

Lost Empire Herbs is not in control of shipping delays. These companies operate outside of Lost Empire Herbs. We will do our best to support you if your order has been lost, stolen or delayed. Please expect delays during December and January as the shipping carriers have a large volume of packages traveling at this time. There is no guarantee on delivery times and orders will not be refunded unless lost, stolen, or undelivered.

International Shipping

If you are unable to place an order on our website due to shipping restrictions we may still be able to help!
Please complete this shipping request form and we will reach out to you directly to determine the best way to get you an order.

Current List of restricted countries due to COVID or import regulations:

Algeria
Angola
Antigua & Barbuda
Argentina
Aruba
Australia (Limited to Priority Mail Services)
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Cayman Islands
Chad
Colombia
Congo, Democratic Republic of the
Congo, Republic of the
Cook Island
Costa Rica
Cuba
Curaçao
Egypt
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Faroe Island
French Polynesia
Gambia
Ghana
Grenada
Guatemala
Guinea
Guinea Bissau
Guyana
Haiti
Honduras
India
Iraq
Israel
Italy
Jamaica
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Lebanon
Lesotho
Liberia
Libya
Madagascar
Malawi
Maldives
Mauritania
Mauritius
Moldova
Mongolia
Montenegro
Morrocco
Mozambique
Nepal
Netherlands Antilles
New Caledonia
New Guinea
Nicaragua
Nigeria
Norfolk Island
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Qatar
Rwanda
Samoa
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Sint Maarten
Solomon Islands
South Africa (
South Sudan
Sri Lanka
Sudan
Suriname
Swaziland (Eswatini)
Sweden
Tajikistan
Tanzania
Timor-Leste
Tonga
Trinidad & Tobago
Tunisia
Turks & Caicos
Uganda
United Arab Emirates (UAE)
Uruguay
Vanuatu
Wallis and Futuna
Zambia
Zimbabwe