The processing and packaging of orders in our facility will take 1-3 business days. Our shipping department ships daily, Monday through Friday, excluding holidays. This timeline may be delayed during sales and around holidays.
We will happily take requests from customers who desire a faster processing time. We understand our herbs are used to improve and support optimal health. If you need your herbs or formulas quicker, please email us directly (include your order number and shipping address in the email) at [email protected]
Lost Empire Herbs is not in control of shipping delays. These companies operate outside of Lost Empire Herbs. We will do our best to support you if your order has been lost, stolen, or delayed. Please expect delays during December and January as the shipping carriers have a large volume of packages traveling at this time. There is no guarantee on delivery times, and orders will not be refunded unless lost, stolen, or undelivered.
Lost Empire Herbs is not responsible for any duties and fees associated with the destination county. Please be aware and prepared for any fees related to the order upon delivery.
If you cannot place an order on our website due to shipping restrictions, we may still be able to help!
Please complete this shipping request form, and we will reach out to you directly to determine the best way to get you an order.
Lost or undelivered package? Click here to review our refund policy for international orders.
Unfortunately, there are shipping restrictions in some countries. This is due to import regulations, product regulations, or regulations related to the pandemic.
Antigua & Barbuda
Australia (Limited to Priority Mail Services)
Bosnia and Herzegovina
Congo, Democratic Republic of the
Congo, Republic of the
Papua New Guinea
South Africa (
Trinidad & Tobago
Turks & Caicos
United Arab Emirates (UAE)
Wallis and Futuna