Email is our preferred contact method, using firstname.lastname@example.org or the above form. We’ll get back to you as soon as we possibly can!
Telephone: (831) 454-8947
Our customer service hours are Monday-Friday 9:00 am till 3:00 pm PST
We are a small, family-owned business so thank you for being patient while awaiting a callback if we miss your phone call. Please make sure to leave a brief message with your name, phone number and order # (if you have it) and only leave one voicemail for us so we can better & more efficiently serve you.
We process refunds once a week, so if you’re waiting for a refund to be processed, please be patient as it will get done.
Lost Empire Herbs
195 Aviation Way
Watsonville, CA 95076