Last Updated: Oct 04th, 2023
Who we are
Our website address is: https://lostempireherbs.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
Personally Identifiable Information collected by LostEmpireHerbs.com may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information.
Following GDPR compliant WordPress plugins may collect some of your data to be used for operation of our site:
- Enhanced E-commerce for Woocommerce store
- WooCommerce
- WooCommerce Smart Coupons
- Matomo Analytics
- Trust Pilot
Following API’s (Application Programming Interface) are used in operation of the business to allows you to access an external software without ever leaving our website:
- PayPal for WooCommerce
- WooCommerce Authorize.net Gateway
- ShipBob Fulfillment
- Metorik
- Route App
- Listrak
We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
This website contains several forms and checkout pages which gather your contact information. This is used for a variety of different purposes:
1) For payment and delivery of items purchased in the online shop
2) For subscribing to our occasional newsletters
3) For responding to queries via our contact forms
When selling products on the Internet, this web site gathers/stores the minimum information from the customer which is required for a credit card transaction. We never see your credit card information as this is processed on the payment gateway (PayPal or USAePay, depending on payment method). This information is only ever used for your purchase. It is not passed on to other parties. You will not be contacted by us if you chose to opt-out or unsubscribe at any time by clicking on the link at the bottom of the newsletter.
Additional information
How we protect your data
We protect your information through encrypting sensitive data and by requiring employees with access to personal data to comply with our privacy policy. Any employee who violates or abuses our privacy practices is subject to disciplinary action, including termination of employment and may be subject to legal proceedings. We protect your credit card information from loss, misuse, alteration, or unauthorised disclosure by encrypting the data which you provide us with current encryption tools, including HTTPS (Hyper Text Transfer Protocol Secure) and SSL (Secure Socket Layer) protocols.
What data breach procedures we have in place
We protect customer data with the following site features:
- We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
- We are using Norton/Symantec SSL with built-in daily malware scanning for added protection against malicious infections
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
What third parties we receive data from
If our website receives data about users from third parties, including advertisers and analytics vendors, we will be sure that these vendors are privacy policy regulation compliant.
What automated decision making and/or profiling we do with user data
The only automated decision making and profiling that is done with user data is for advertising purposes and done by third parties such as Google, Amazon and Facebook, all claiming to be GDPR compliant.
How to download or delete your personal data
Please contact us at info (at) lostempireherbs.com with a request to export or delete your personal data.
Industry regulatory disclosure requirements
Products listed at https://lostempireherbs.com are dietary supplements and are not intended to diagnose, treat cure or prevent any disease. Content found on https://lostempireherbs.com is not intended as a substitute for appropriate medical care or the advice of a physician or another medical professional. Actual results may vary among users. Lost Empire Herbs assumes no responsibility or liability regarding the use of information found on the website.
The information and statements regarding the dietary supplements have not been evaluated by the Food and Drug Administration. If you have a medical condition or disease, please talk to your health care provider. If you are currently taking a prescription medication, you should work with your health care provider before discontinuing any drug or altering any drug regimen, including augmenting your regimen with dietary supplements.
Do not attempt to self-diagnose any disease or ailment based on the reviews and do not use the information contained herein for diagnosing or treating a health problem or disease. Proper medical care is critical to good health. If you have a health concern or suspect you have an undiagnosed sign or symptom, please consult a physician or health care practitioner.
Account Creation
Upon placing an order a new account will be created your email address. Please send us an email to [email protected] if you would like to close your account.